These policy drafts are under review. Live booking and payment acceptance must remain disabled until the owner approves the final policies and required business details are configured.
Version: 2026-10-19-completion-invoice-draft · No approved effective dateInformation provided for a move
The booking and inquiry forms request contact details, service addresses, scheduling preferences, property access information, a description of belongings, special instructions, and optional photos. Provide information needed for the service and avoid including payment-card details or unrelated sensitive information in notes or photos.
Why booking information is used
Booking information is used to assess service requests, check coverage and availability, manage appointments, communicate about the move, calculate charges, maintain payment and service records, address questions, and protect the booking system. Optional photos are used to help review the proposed work. Normalized email and phone are used to enforce one welcome discount per first-time customer; referral attribution supports private commission accounting.
Payment information
Payments use secure Stripe-hosted pages; TK Movers never requests raw card numbers. The system retains payment references, status, invoices, discounts and refund records for reconciliation. New bookings do not authorize saving cards for automatic advance collection. Historical authorization records are preserved securely.
Providers and access
Lovable Cloud hosts private booking records and owner access; Stripe handles hosted payments. Owner-only booking alerts use Resend email and Twilio SMS when configured, with booking references and contact details needed to arrange service. These alerts are not promotional messages; provider sending and delivery remain unconfigured until setup is completed.
Technical information and cookies
Hosting and security services may process technical request information to operate and protect the site. Before publication, verify the deployed services, cookies, logs, analytics, and any tracking tools, then describe them accurately and configure any required choices. Do not add analytics or advertising claims that have not been checked against the live implementation.
Retention and security
Restrict access to private booking records, contact information, and uploaded photos to authorized users. The owner must approve and implement a retention and deletion schedule for inquiries, bookings, photos, payment records, and audit logs, including any recordkeeping requirements. This draft does not promise an unverified deletion deadline or absolute security.
Requests and corrections
Contact TK Movers through the verified privacy contact method to ask about information associated with a booking or request a correction. The final notice must identify the contact method, describe any applicable rights and verification process, and explain any limits arising from legal or legitimate recordkeeping needs.
Children and changes to this notice
The service is intended for people arranging moving assistance. Before publication, the owner must approve any age requirements and the handling of information submitted by minors. Add an effective date and explain how material changes to this notice will be communicated.
Contact TK Movers
For questions, email contacttkmovers@gmail.com or call (314) 504-9994.